REFUND & CANCELLATION POLICY
Last updated: January 15, 2026
CANCELLATION
You can cancel your subscription at any time through the Stripe Billing Portal. When you cancel, your plan remains active until the end of the current billing period. You will not be charged again unless you reactivate a paid plan.
REFUNDS
Refunds are granted only for billing errors, duplicate charges, or other exceptional cases reviewed by our support team. We do not offer automatic refunds for unused time in a billing period. If you believe you were billed in error, contact support and we will review the request.
CONTACT
For cancellations or refund requests, email support@datumpilot.com.